Managed IT Services

Top 6 Reason to Choose PAAC IT as your Managed Service Partner

1

Partnership

Give your business a competitive advantage through a partnership with PAAC IT.  By outsourcing your IT with us, you will draw on our experience in supporting small businesses to develop and adopt new technologies, optimise systems and enable rapid growth.

2

Piece of Mind

Our IT Managed Services are designed to take the guess work out of managing your IT estate.  Our managed IT Services are designed to keep your business up and running with minimal hassle and offer really strong business benefits.  We also take a forward looking view on what you might need to plan for in the future

3

Cyber Security

We correctly configure networks, servers, workstations and firewalls to protect you from cyber threats.  Securing your business takes more than just antivirus software.  Protecting networks and devices is an ongoing process as security threats are ever changing and increasingly common

4

Flexibility

Our Managed Service agreements are flexible to meet your needs across:

  • Technology
  • Level of service
  • Days and times of cover.

During the initial consultation we will identify the scope of technology to be covered – from servers and workstations to networks and mobile devices.  We will then select the correct level of cover that suites  your business from our 4 Tiers and hours of cover.  This will give you a fixed price for support and maintenance!  The scope is reviewed monthly, so as you add or remove users, the cover you have will change accordingly

5

Reduced Costs

Outsourced IT departments are inherently cheaper than hiring an in house team.  With PAAC IT managed services you get year round cover, with no sick days, no holiday and no days off.  Our team of experts are on standby when your business needs it.

6

Consultancy

We provide consultancy to advise on future upgrades, office moves, new technologies, cloud and hybrid cloud, business continuity, IT Policies.  Our focus is on supporting your business to ensure resilience, compliance and continuity.

Monitoring

 

We use a combination of software to continuously monitor your computers and networks. A range of tailored services can be added on the basic monitoring service to provide the level of service you require.Our managed IT Services are designed to keep your business up and running with minimal hassle and offer really strong business benefits.

Helpdesk

 

Running an in house IT department is a costly affair. Outsourcing helpdesk can reduce staffing costs whilst increasing availability and skill sets. Our helpdesk gives IT support to your organization’s employees through an advanced portal, email and on the telephone.  We utilise remote desktop software to share their screen and resolve issues without a site visit.

Preventative Maintenance

 

Whatever device you are using, maintaining it is crucial to smooth operation.  Software patches provide essential security fixes to keep you and your data protected.  However they can also be disruptive when applied at the wrong time – how many meetings have been delayed whilst we wait for “windows updates”!

We ensure that devices are protected, secure and kept in best working order to ensure you get the most out of your IT infrastructure

Onsite Repair

 

IT budgeting is a crucial  process to any organisations running.  By choosing our Onsite Repair option you will get a fixed monthly fee for all onsite repairs.

Training

 

As your managed service partner we provide an employee handbook as a quick reference guide to all of your employees.  It gives quick reference of what to look out for, how and where to get help and where to find more information on IT and Data Policies.

Security

 

Security is our top priority as your Managed Service Partner.  Our systems monitor your networks, servers, workstations and clouds 24/7 365 days a year. We use only the best security, encryption and backup  software, coupled with hardware firewalls and routers to keep your business and data safe against the ever changing cyber threats.