How long does it take your business to recover from a backup?

Backup and recovery from PAAC IT

That’s the key question to be asking when thinking about backup solutions. Backing up files, folders and operating systems is the only sure fire way to recover from a ransomware infection, deliberate or inadvertent file deletions or a system failure. In fact, 90% of companies experience some form of downtime, which may result in loss of data, security, productivity, or revenue with the average time taken to recover from disaster being 18.5 hours – but 43% of companies never totally recover.

If “the bad thing” happens you want to be able to get your business moving again as quickly and painlessly as possible. So focus on business continuity and recovery rather than simply “backup”.

Business Continuity and Disaster Recovery  from Datto

That’s why we have picked Datto as our primary partner for business continuity and recovery solutions. Datto have really thought through the whole backup and recovery process and understand that backup is a means to an end and not an end in itself.

Datto’s continuity services provide automated local backup on robust hardware purpose-built for data protection and replication to the secure Datto Cloud. If an outage occurs, you can boot virtual machines directly from the Datto device or in the cloud. There is a range of solutions to cover different sizes of businesses with different requirements – from local workstations and servers to applications in the cloud.

Although there are differences across the range the key benefits are:

  • Prevention is better than cure: Datto devices actively monitor backups, and when a ransomware footprint is detected, administrators are notified that they have a likely ransomware attack on their hands. From there, recovery is simply a matter of restoring from a previous backup;
  • Always on and continuous: The backup process is automatic – no messing about with hard drives or remembering when to conduct the next backup. Backups can be scheduled to occur as frequently as every five minutes meaning hardly any data may be lost in a recovery;
  • Rapid recovery: A number of techniques including the use of virtualised images enables data and systems to be restored extremely quickly – often in just minutes. If a hardware failure has caused the issue, Datto can provide a complete image restore to a replacement hardware platform;
  • Remote recovery: Some backups solutions require onsite personnel to manage regular backups and perform the restore functions leading to delays and cost. Our solutions are managed from an online portal which means you, or us, can manage the entire process from anywhere.
  • Secure private cloud: Backup data is stored in Datto’s four European data centres. All UK and Ireland data is first synchronised to the primary facility in the UK. A secondary location in Iceland serves as a means for replication for the primary data centre in compliance with the GDPR.
  • With you all the way: Most organisations (hopefully) do not need to use recovery services very often and therefore do not have the experience to recover quickly. We deliver our solutions “as a service” so we are always available to help you through the process quickly when its needed.


Checkout our backup and recovery solutions here, or give us a call.

About Us

We provide supportive leadership enabling our business community to succeed and prosper through effective use of IT and Technology. PAAC IT is an IT Company in Surrey offering small businesses the personal attention and care that their IT systems deserve. If your company has between 1 and 100 employees and need a IT Company in Surrey we would love to hear from you!

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"PAAC IT provide a managed service for our PCs on a fixed monthly charge. Really great, they are there when we need them"
Julia Macquisten - OwnerLucas Field Media
"PAAC-IT provide and maintain our Apple Macs and Macbook Pros. Richard and his team at PAAC IT are very prompt and responsive when we need help, and a pleasure to work with"
David Alden - DirectorAlden Holmes
"Our business is highly dependent on computer technology – all the way from design and creative software platforms to administration processes. PAAC-IT set up and configured our mix of PC and Apple computers, file servers and security software and now keep it running. The team at PAAC-IT is very competent and keep our IT running smoothly"
Edward Green - DirectorMilly Green
"I was having trouble making Skype calls to my son. Both Darren and Connor were extremely helpful and patient. They were so kind to get the computer in and out of the car for me - i couldn't have done this on my own as i am disabled"
Jane Nightingale
"On moving house we required help of PAAC to coordinate a tablet, PC and laptop with new security and email addresses and to ensure transfer of old contact details etc. Some of this work was undertaken by Darren in the Midhurst shop and some at our new address. Darren was professional and helpful with successful results. PAAC also followed up with care to ensure that all was well. "
A satisfied customer
"I have been dealing with PAAC IT, mostly in their Midhurst Office, but also in Haslemere, for the past three or four years. They clearly understand Macs and have given me good advice, and sorted out various issues for me. Things did go wrong with the network wireless adapters I had bought from them, but they were quick to ensure they were checked and replaced without a problem, and they followed up with me a month later to ensure all was OK. That’s good customer service!"
James Tree
"Dynamite, goes the extra yard every time, reliable and essential support to my business."
Lawrence MullenThe Talking Trade
"Good, dependable, brilliant, local"
Anneke Clegg
"I have been using the services of PAAC IT for over two years. During this time I have found the staff to be courteous, understanding, and very efficient. I have received first class service on each and every occasion – from keeping my ancient computer running, to advising and supplying a suitable replacement when it eventually crashed. All my transactions have been with the team in the Haslemere shop where Richard, Mark, Darren and Oliver have addressed my computer difficulties with great patience and kindness. To them I am eternally grateful."
Derek Smyth