Services and products for retail customers
Read More...Outsourced IT Services for businesses
Read More...Keeping safe and secure online
Read More...Back up and business continuity planning
Read More...Office 365 and other cloud services
Read More...From cabling to WifFi
Read More...Training, education and GDPR
Read More...Stuning websites - build and hosting
Read More...We provide supportive leadership enabling our business community to succeed and prosper through effective use of IT and Technology. PAAC IT is an IT Company in Surrey offering small businesses the personal attention and care that their IT systems deserve. If your company has between 1 and 100 employees and need a IT Company in Surrey we would love to hear from you!
I founded PAAC IT in 2009 after working in the computer industry for 3 years. I wanted customers to be the centre of my business and be somewhere that they wanted and felt comfortable going for help, no matter how big or small the problem! I enjoy problem solving for my consumer and business clients and have worked at building very close relationships with them.
After many years in the corporate world with PwC Consulting and IBM Global Business Services I joined PAAC-IT in April 2015 as Director, Business Development. I worked with Richard a number of years ago in helping to set the company up, and am delighted to now come properly into the business. I work primarily on our advisory services - GDPR, business continuity and IT security policies.
I joined PAAC-IT in August 2013 as an apprentice as I had an interest in computers and wanted to learn more about how to fix them. I have served a variety of different customers and developed my skills in diagnosing and fixing a wide range of computer issues. Im now the Manager of our Haslemere shop responsible for both greeting our customers and fixing their computer issues.
The team at PAAC IT love helping customers grow, prosper and succeed. Our supportive leadership can help take your business to next level technology.
PAAC IT’S MANAGED IT SERVICES HAVE PROVEN TO BE ETC HOSPITALITY’S MISSING LINK. Etc Hospitality provides cloud-based accounting solutions to cafes, restaurants, hotels and contract caterers up and down the UK. It aims to improve their clients’ business performance through optimised finance management, so that business leaders can spend more time making money than dealing with it. As a result, robust IT security and top-level compliance with the GDPR are an absolute must.
“Our business now runs more efficiently – the IT works as it should, I know who to call when I need help and I’m getting prepared for the evolution to our online business" says Amanda Baker of the Silkroad. “Richard provides simple and clear explanations of the relatively complex IT concepts I need to understand and helps me focus on the important things I need to get done.
“When we started out I looked after our computers myself” commented Ed Green, Managing Director of Milly Green Design “But as we grew I had to decide what would be the best use of my time. So I moved out responsibility for non-core business and IT was top of the list."
"PAAC IT provide a managed service for our PCs on a fixed monthly charge. Really great, they are there when we need them"Julia Macquisten - OwnerLucas Field Media
"PAAC-IT provide and maintain our Apple Macs and Macbook Pros. Richard and his team at PAAC IT are very prompt and responsive when we need help, and a pleasure to work with"David Alden - DirectorAlden Holmes
"Our business is highly dependent on computer technology – all the way from design and creative software platforms to administration processes. PAAC-IT set up and configured our mix of PC and Apple computers, file servers and security software and now keep it running. The team at PAAC-IT is very competent and keep our IT running smoothly"Edward Green - DirectorMilly Green
"I was having trouble making Skype calls to my son. Both Darren and Connor were extremely helpful and patient. They were so kind to get the computer in and out of the car for me - i couldn't have done this on my own as i am disabled"Jane Nightingale
"On moving house we required help of PAAC to coordinate a tablet, PC and laptop with new security and email addresses and to ensure transfer of old contact details etc. Some of this work was undertaken by Darren in the Midhurst shop and some at our new address. Darren was professional and helpful with successful results. PAAC also followed up with care to ensure that all was well. "A satisfied customer
"I have been dealing with PAAC IT, mostly in their Midhurst Office, but also in Haslemere, for the past three or four years. They clearly understand Macs and have given me good advice, and sorted out various issues for me. Things did go wrong with the network wireless adapters I had bought from them, but they were quick to ensure they were checked and replaced without a problem, and they followed up with me a month later to ensure all was OK. That’s good customer service!"James Tree
"Dynamite, goes the extra yard every time, reliable and essential support to my business."Lawrence MullenThe Talking Trade
"Good, dependable, brilliant, local"Anneke Clegg
"I have been using the services of PAAC IT for over two years. During this time I have found the staff to be courteous, understanding, and very efficient. I have received first class service on each and every occasion – from keeping my ancient computer running, to advising and supplying a suitable replacement when it eventually crashed. All my transactions have been with the team in the Haslemere shop where Richard, Mark, Darren and Oliver have addressed my computer difficulties with great patience and kindness. To them I am eternally grateful."Derek Smyth