Our Plan For Coronavirus

On to the next Chapter!

Our much-loved high-street computer store has seen many changes over the last 10 years since first opening in 2009. Growing from an idea in Richard’s head to 3 busy computer shops across the home counties. As challenging as those years were, the next step for us is set to be a giant leap.

 

Our long-term goal to change from high street retail to a Managed IT Service Provider is finally at the event horizon.  This however sadly means we have to say goodbye to our local and loyal domestic customers as our shop and workshop in Haslemere will be closed as of the 23rd June 2020.

 

For our domestic customers, we will endeavor to find you a reliable friendly service as you have had at PAAC IT.  There are some amazing local businesses that we will put you in touch with to repair, support, and supply all of your residential computer needs. We trust that they will take good care of you as we have always done.

 

For our business customers, our new office in Guildford has serviced meeting and training rooms, expanding the professional services we can offer you.  Our new remote style of working puts our technicians at your disposal either online or onsite, more quickly than ever before.  We are excited to start this next chapter of PAAC IT with you at the heart of it!

 

Once again, we say a heartfelt thank you to each & every customer who supported our Haslemere branch.

Best wishes,

 

Richard.

01428 770 290
Call Us Today At 01428 770 290 
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A Message from Our Managing Director:

I understand you just want your computers to WORK!

When talking to prospective new clients, I often hear how they have been dealing with poor response times, lack of knowledge, reoccurring or constant computer problems, security concerns and fears about recoverability in the event of a disaster or Cyber Attack.

Well, I started PAAC IT 10 years ago precisely because I thought there had to be a better way to deliver quality and responsive IT services. Personal Attention and Care for IT is what my team and I are committed to deliver.

If you are at your wits’ end about your current computer IT support – give me a call. I know we can do better.

Call me on: 01428 770 290

Supportive IT Leadership

Meet The Team

We provide supportive leadership enabling our business community to succeed and prosper through effective use of IT and Technology. PAAC IT is an IT Company in Surrey offering small businesses the personal attention and care that their IT systems deserve. If your company has between 1 and 100 employees and need an IT Company in Surrey, we would love to hear from you!

Our Reviews

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  • Really great, they are there when we need them

    "PAAC IT provide a managed service for our PCs on a fixed monthly charge. Really great, they are there when we need them"

    Julia Macquisten - Owner
    Lucas Field Media
  • Richard and his team at PAAC IT are very prompt

    "PAAC-IT provide and maintain our Apple Macs and Macbook Pros. Richard and his team at PAAC IT are very prompt and responsive when we need help, and a pleasure to work with"

    David Alden - Director
    Alden Holmes
  • The team at PAAC-IT is very competent and keep our IT running smoothly

    "Our business is highly dependent on computer technology – all the way from design and creative software platforms to administration processes. PAAC-IT set up and configured our mix of PC and Apple computers, file servers and security software and now keep it running. The team at PAAC-IT is very competent and keep our IT running smoothly"

    Edward Green - Director
    Milly Green
  • Both Darren and Connor were extremely helpful and patient.

    "I was having trouble making Skype calls to my son. Both Darren and Connor were extremely helpful and patient. They were so kind to get the computer in and out of the car for me - i couldn't have done this on my own as i am disabled"

    Jane Nightingale
  • Darren was professional and helpful with successful result

    "On moving house we required help of PAAC to coordinate a tablet, PC and laptop with new security and email addresses and to ensure transfer of old contact details etc. Some of this work was undertaken by Darren in the Midhurst shop and some at our new address. Darren was professional and helpful with successful results. PAAC also followed up with care to ensure that all was well. "

    A satisfied customer
  • They clearly understand Macs and have given me good advice

    "I have been dealing with PAAC IT, mostly in their Midhurst Office, but also in Haslemere, for the past three or four years. They clearly understand Macs and have given me good advice, and sorted out various issues for me. Things did go wrong with the network wireless adapters I had bought from them, but they were quick to ensure they were checked and replaced without a problem, and they followed up with me a month later to ensure all was OK. That’s good customer service!"

    James Tree
  • Dynamite, goes the extra yard every time

    "Dynamite, goes the extra yard every time, reliable and essential support to my business."

    Lawrence Mullen
    The Talking Trade
  • Good, dependable, brilliant, local

    "Good, dependable, brilliant, local"

    Anneke Clegg
  • I have received first class service on each and every occasion

    "I have been using the services of PAAC IT for over two years. During this time I have found the staff to be courteous, understanding, and very efficient. I have received first class service on each and every occasion – from keeping my ancient computer running, to advising and supplying a suitable replacement when it eventually crashed. All my transactions have been with the team in the Haslemere shop where Richard, Mark, Darren and Oliver have addressed my computer difficulties with great patience and kindness. To them I am eternally grateful."

    Derek Smyth