ETA Consultancy Services

Training from PAAC IT

ETA Consultancy Services offer a number of different education and training services for individuals and businesses.

We are fortunate to work with a wonderful set of customers and believe that mutual support and leadership will help each of us grow and develop. On this page we will feature one of our customers each month, this month ETA Consultancy Services.

Judith Moule (Apprenticeship Ambassador for the Enterprise M3 AAN) and Sally Claughton founded ETA Consultancy Services to develop individuals and businesses through education and training, guiding them to achieve their full potential. Having worked together so successfully in higher education they decided to apply their skill set to a wider audience through forming ETA Consultancy Services.

A personal approach

We take the time to listen and understand every individual’s requirements at the start of the journey with ETA Consultancy Services, supporting employers along the way. For us, life is a continuous cycle of learning and personal development. By taking the time to speak and listen to the employers or individuals, unique requirements of every candidate or business, we can set achievable objectives, advise on the best courses and create a plan of success to achieve these.

Using this foundation at the start of the process we achieve far greater completion rates from our candidates and start to create a mentality of goal setting and continuous development, way beyond the initial course enquiry.

Our services include training needs analysis, NCFE/CACHE Short Courses and arranging apprenticeships.

Working Together

We were introduced to each other through the M3 Growth Hub and the relationship has proved to be a mutually beneficial.

We support ETACS’ IT through a managed service agreement, security software and encryption. In addition we provided Judith with guidance on how to take her business through the morass of the General Data Protection Regulations.

Although PAAC IT prides itself on “personal attention and care” we had no formal training or guidance on what delivering superior customer care means. ETACS helped us with a training needs analysis, set us up with a Customer Service Course and held our hands through the course material. ETACs subsequently helped us to select a suitable apprenticeship qualification, find a fantastic provider and even helped with the apprentice recruitment process.

It is such a positive, collaborative relationship being able to support one another which we are both extremely grateful for.

For further information and to contact Judith or Sally at ETACS, please visit their website here.

About Us

We provide supportive leadership enabling our business community to succeed and prosper through effective use of IT and Technology. PAAC IT is an IT Company in Surrey offering small businesses the personal attention and care that their IT systems deserve. If your company has between 1 and 100 employees and need a IT Company in Surrey we would love to hear from you!

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