Meet Martin the Florist

Picture of Martin the Florist from PAAC IT

You must agree that reading about cyber security is a pretty dry topic. However it is important for business owners and their staff to understand. Cyber Security Awareness Training (CSATS) is key part of the service we offer – training staff how to do their part in keeping safe in the digital world.

Whether talking at regional events, networking meetings or delivering a CSAT course, the challenge is always in keeping people’s attention.

Richard has developed a story line based on the experience of Martin the florist, our fictional Lego Hero. The story follows Martin as he sets up his business, builds his customer database and starts marketing to customers. The journey follows our hero through various cyber challenges. It recognises that Martin can’t do everything on day one, but he can and does progressively increase his cyber security defences over time.

We use a Lego castle, guards, spears and horses to bring the story to life. Martin even has his own poem:

  • Martin the Florist’s a hard-working man, Running his business the best way he can, Growing flowers and plants that he wants to sell, Business is starting to go very well.
  • His database is growing too, An experience that’s really new, Customers’ details held on line, Everything is looking fine.
  • Then that dreaded system crash, Has our Martin been too rash? Time to build a wall of defence, Stronger than your garden fence.
  • A castle wall, strong and neat, Martin’s defences are all complete. But no, attacks come from every side, It seems that there’s no place to hide. But rescue wasn’t far away, PAAC IT has saved the day.
  • So sit back comfortably while I tell, How Martin’s data is now safe and well.


If you would like to arrange a CSATs course for your businesses, or to book us to speak at an event please contact Richard on 01428 770290 or at

About Us

We provide supportive leadership enabling our business community to succeed and prosper through effective use of IT and Technology. PAAC IT is an IT Company in Surrey offering small businesses the personal attention and care that their IT systems deserve. If your company has between 1 and 100 employees and need a IT Company in Surrey we would love to hear from you!

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"PAAC IT provide a managed service for our PCs on a fixed monthly charge. Really great, they are there when we need them"
Julia Macquisten - OwnerLucas Field Media
"PAAC-IT provide and maintain our Apple Macs and Macbook Pros. Richard and his team at PAAC IT are very prompt and responsive when we need help, and a pleasure to work with"
David Alden - DirectorAlden Holmes
"Our business is highly dependent on computer technology – all the way from design and creative software platforms to administration processes. PAAC-IT set up and configured our mix of PC and Apple computers, file servers and security software and now keep it running. The team at PAAC-IT is very competent and keep our IT running smoothly"
Edward Green - DirectorMilly Green
"I was having trouble making Skype calls to my son. Both Darren and Connor were extremely helpful and patient. They were so kind to get the computer in and out of the car for me - i couldn't have done this on my own as i am disabled"
Jane Nightingale
"On moving house we required help of PAAC to coordinate a tablet, PC and laptop with new security and email addresses and to ensure transfer of old contact details etc. Some of this work was undertaken by Darren in the Midhurst shop and some at our new address. Darren was professional and helpful with successful results. PAAC also followed up with care to ensure that all was well. "
A satisfied customer
"I have been dealing with PAAC IT, mostly in their Midhurst Office, but also in Haslemere, for the past three or four years. They clearly understand Macs and have given me good advice, and sorted out various issues for me. Things did go wrong with the network wireless adapters I had bought from them, but they were quick to ensure they were checked and replaced without a problem, and they followed up with me a month later to ensure all was OK. That’s good customer service!"
James Tree
"Dynamite, goes the extra yard every time, reliable and essential support to my business."
Lawrence MullenThe Talking Trade
"Good, dependable, brilliant, local"
Anneke Clegg
"I have been using the services of PAAC IT for over two years. During this time I have found the staff to be courteous, understanding, and very efficient. I have received first class service on each and every occasion – from keeping my ancient computer running, to advising and supplying a suitable replacement when it eventually crashed. All my transactions have been with the team in the Haslemere shop where Richard, Mark, Darren and Oliver have addressed my computer difficulties with great patience and kindness. To them I am eternally grateful."
Derek Smyth