Convenient secure Wi-Fi essential to hotels

An image of hotel towels and a rose

One of our clients operates a 59-bedroom hotel set in stunning the Surrey and Hampshire countryside. We provide IT support and Office 365 to the hotel as well as support for their in-house networks.

Convenience versus security

“One of the many challenges of running an hotel is to balance convenience and facilities for our guests, while keeping their data and our systems safe and secure” says the hotel’s on site IT Support, “Our guests demand access to fast and ubiquitous Wi-Fi during their stay with us, whilst we want to minimise the risk of contamination to our systems”.

Separate guest network

This hotel has gone further than most organisations in that not only does it operate a completely separate guest Wi-Fi network from the corporate network but also uses a separate broadband line just for guest traffic.  This approach ensures that there is zero risk of picking up an infection from a guest device or of anyone hacking into the IT systems from the guest network.  The dedicated high speed leased line ensures that even under heavy load their guests experience a fast and responsive connection.  Getting the Wi-Fi to cover every room and every part of the building was no easy feat.  Using Open Mesh access points the hotel has been able to achieve superb coverage even in those hard to reach places.  This is all managed through a cloud console so status, traffic and speeds can be closely monitored and tweaked as required.

Like to know more about constructing a convenient yet secure Wi-Fi network? Read our “Top Tips”  and Network as as Service articles or give us a call on 01428 770 290

About Us

We provide supportive leadership enabling our business community to succeed and prosper through effective use of IT and Technology. PAAC IT is an IT Company in Surrey offering small businesses the personal attention and care that their IT systems deserve. If your company has between 1 and 100 employees and need a IT Company in Surrey we would love to hear from you!

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"PAAC IT provide a managed service for our PCs on a fixed monthly charge. Really great, they are there when we need them"
Julia Macquisten - OwnerLucas Field Media
"PAAC-IT provide and maintain our Apple Macs and Macbook Pros. Richard and his team at PAAC IT are very prompt and responsive when we need help, and a pleasure to work with"
David Alden - DirectorAlden Holmes
"Our business is highly dependent on computer technology – all the way from design and creative software platforms to administration processes. PAAC-IT set up and configured our mix of PC and Apple computers, file servers and security software and now keep it running. The team at PAAC-IT is very competent and keep our IT running smoothly"
Edward Green - DirectorMilly Green
"I was having trouble making Skype calls to my son. Both Darren and Connor were extremely helpful and patient. They were so kind to get the computer in and out of the car for me - i couldn't have done this on my own as i am disabled"
Jane Nightingale
"On moving house we required help of PAAC to coordinate a tablet, PC and laptop with new security and email addresses and to ensure transfer of old contact details etc. Some of this work was undertaken by Darren in the Midhurst shop and some at our new address. Darren was professional and helpful with successful results. PAAC also followed up with care to ensure that all was well. "
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"I have been dealing with PAAC IT, mostly in their Midhurst Office, but also in Haslemere, for the past three or four years. They clearly understand Macs and have given me good advice, and sorted out various issues for me. Things did go wrong with the network wireless adapters I had bought from them, but they were quick to ensure they were checked and replaced without a problem, and they followed up with me a month later to ensure all was OK. That’s good customer service!"
James Tree
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Lawrence MullenThe Talking Trade
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Anneke Clegg
"I have been using the services of PAAC IT for over two years. During this time I have found the staff to be courteous, understanding, and very efficient. I have received first class service on each and every occasion – from keeping my ancient computer running, to advising and supplying a suitable replacement when it eventually crashed. All my transactions have been with the team in the Haslemere shop where Richard, Mark, Darren and Oliver have addressed my computer difficulties with great patience and kindness. To them I am eternally grateful."
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