My name is Richard, Managing Director of PAAC IT. What makes us unique is the close relationship we build with your organisation: we guarantee to make technology EASY for you. That includes guaranteeing 60-minute or less response times, owning problems (instead of blaming your ISP, software vendor, or other outside problem), and providing good, old-fashioned customer service from English-speaking technicians who are highly trained and know what they are doing.
Although this isn’t an amazing concept, I’m amazed at how many IT firms don’t get this right. In fact, our research has shown that most business owners like you aren’t getting the kind of service or support you want.
As a prospective new client, we’d like to give you 2 free hours of support to resolve the computer problem of your choice, or to perform a “health check” to check for viruses, missing security patches, faulty backups and a number of other potential issues that could be slowing down your computer and causing it to crash. Why are we giving this away for free? Because we know that once you see how quickly we make your computer problems go away, you’ll end up being a client for life and tell your friends about us too!
Call or go online before 1st September 2023 and we’ll send one of our friendly, knowledgable technicians to your office to work on the computer problem of your choice, no strings attached! We simply want to prove to you that we can do a better job at eliminating your computer problems than your current IT guy.
2 Hours with one of our highly experienced technicians. This can be used to
We have over 75 clients, ranging from solopreneurs to SME’s with over 100 Staff. We work with a vast range of industries – here’s just a sample!
Because we know that once you see how quickly we make your computer problems go away, you’ll end up being a client for life and tell your friends about us too!
We have a team of technicians ready to take your call. Our average telephone wait time is 12 seconds! We are based in Haslemere and reach the majority of our clients within 60 minutes.
To claim your Free Service call, enter your name and email address in the form above.
"PAAC IT provide a managed service for our PCs on a fixed monthly charge. Really great, they are there when we need them"
"PAAC-IT provide and maintain our Apple Macs and Macbook Pros. Richard and his team at PAAC IT are very prompt and responsive when we need help, and a pleasure to work with"
"Our business is highly dependent on computer technology – all the way from design and creative software platforms to administration processes. PAAC-IT set up and configured our mix of PC and Apple computers, file servers and security software and now keep it running. The team at PAAC-IT is very competent and keep our IT running smoothly"
"I was having trouble making Skype calls to my son. Both Darren and Connor were extremely helpful and patient. They were so kind to get the computer in and out of the car for me - i couldn't have done this on my own as i am disabled"
"On moving house we required help of PAAC to coordinate a tablet, PC and laptop with new security and email addresses and to ensure transfer of old contact details etc. Some of this work was undertaken by Darren in the Midhurst shop and some at our new address. Darren was professional and helpful with successful results. PAAC also followed up with care to ensure that all was well. "
"I have been dealing with PAAC IT, mostly in their Midhurst Office, but also in Haslemere, for the past three or four years. They clearly understand Macs and have given me good advice, and sorted out various issues for me. Things did go wrong with the network wireless adapters I had bought from them, but they were quick to ensure they were checked and replaced without a problem, and they followed up with me a month later to ensure all was OK. That’s good customer service!"
"Dynamite, goes the extra yard every time, reliable and essential support to my business."
"Good, dependable, brilliant, local"
"I have been using the services of PAAC IT for over two years. During this time I have found the staff to be courteous, understanding, and very efficient. I have received first class service on each and every occasion – from keeping my ancient computer running, to advising and supplying a suitable replacement when it eventually crashed. All my transactions have been with the team in the Haslemere shop where Richard, Mark, Darren and Oliver have addressed my computer difficulties with great patience and kindness. To them I am eternally grateful."