Personal Attention and Care

Computer & IT
PAAC IT delivers outstanding personal
service first time, every-time.

Looking for a Managed Service Provider, IT Support, Helpdesk, outsourced IT, computer repair services in Haslemere,
IT consultancy or just a bit of guidance for your business,
head to our business Site.
Need some help with the IT in your home, parental controls,
or getting to grips with the cloud, check out our Personal site.
For computer repair services in Haslemere, visit us in-store.

Personal Business

Flexible Affordable

IT Support

As a Managed Service Provider we use a combination of ESET security software and Endpoint Management Software to continuously monitor your computers and networks and alert us if any untoward happens. A range of tailored services can be added on the basic monitoring service to provide the level of service you require.  IT Support from PAAC IT keeps your computers and employees working efficiently to maximise profits and minimise downtime. Our computer repair services in Haslemere will resolve any current problems quickly and efficiently.

Our managed IT Services are designed to keep your business up and running with minimal hassle and offer really strong business benefits.

We have a comprehensive workshop in our Haslemere store to offer computer repair services in Haslemere.  Our technicians are able to resolve a wide variety of hardware and software issues: cracked screens, failed updates, infections, ransom attacks, icloud sync issues, hard drive failures, data recovery and much more.

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it support small office

Personal Service. In Person.

Computer Solutions, Whatever The Need

In a world dominated by computers, choosing a company to deliver your IT support needs can be difficult. At PAAC IT, we pride ourselves in offering prompt repairs and support for personal and business computers, devices, networks and more. As an independent company, you can always trust our friendly, highly skilled staff to offer completely impartial advice in a way that is clear and simple, whatever your knowledge or experience.  Our computer repair services in Haslemere aren’t just for personal computers, but also for small business servers and workstations.

As a Managed Service Provider our focus is on preventing downtime, securing endpoints and maximising efficiency.  Our helpdesk is available to all of your staff, from minor “how to’s” to major projects.

connor computer repair services in Haslemere


Our high street store is conveniently located near the centre of Haslemere.  We always have technical staff on site ready and willing to help you with a vast range of IT problems.  The store has a fully fitted workshop for on-site repairs, a large range of computer supplies; including ink, cables and accessories as well as some of the latest gadgets on offer! For face to face IT support, pop in and speak to a member of the team, Monday to Saturday 9am – 5.30pm.  For our computer repair services in Haslemere visit us at 10 Lower Street, Haslemere, GU27 2NX.

computer repair services in Haslemere it support PC Help


Our callout engineers give fast, friendly and efficient IT Support. Whether visiting your home or business our IT Support technicians are here to help. The technician will arrive within 15 minutes of an allocated time slot, and explain all works carried out in pure simple English.  The majority of works are completed within an hour and can be arrange with as little as one hours notice.

computer repair services in Haslemere


We offer a variety of remote IT support services.  We can monitor your devices, computers and networks to provide preemptive action and keep your IT running smoothly.

When something isn’t working right, or your just need a little help, we can share your screen and resolve issues with you.  Remote IT support is great if you need IT support but can’t get in store, or need urgent attention.

Reliable, Dependable, Trust Worthy

Managed Service Provider

Why MSP? Small businesses in the UK face an onslaught of cyber attacks from criminals in the UK and abroad.  They use devious techniques to target your computers, staff, data and anything else they can gain access to.  Protection against the dark arts is ever changing, and keeping a secure network requires ever increasing time and resources.  Basic protection starts with patches, security software and firewalls.  To monitor even these 3 fundamental elements takes time and knowledge.  Outsourcing to a Managed Service Provider will directly save your time, (+ therefore money) and allow your organisation to have the skills and knowledge to protect you.

Why PAAC IT? PAAC IT have grown rapidly into the Managed Service Provider market.  Our directors have a complementary skill set that is very unique.  Richard is very technical and practical with years of experience working with small business.  Eddie has a wealth of knowledge from his time at IBM – the worlds largest Managed Service Provider.  Together they offer small businesses enterprise level IT support and services.

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Managed Service Provider
computer repair services in Haslemere store macbook repair PC Help

Local Experts

Computer repair services in Haslemere

As the amount of technology in our homes and businesses, so has the requirement for IT  support.  Our computer repair services in Haslemere put experts on your doorstep.  As a local company you can “trust with the keys to your house” we will always endeavour to live up to our name – Personal Attention and Care.  Every time you call, contact or speak to PAAC IT we will treat you with respect and honesty and work towards building a long standing relationship.

ESET IT support computer repair services in Haslemere


We are proud to be an ESET Silver Partner.  ESET UK is based in Bournemouth and have a highly skilled team of technicians available to us. Their security products are second to none and their IT support for small businesses is outstanding every time.

PAAC IT have are award winners with ESET in the field of product mix. We utilise everything they have to offer, from Endpoint Protection, Encryption and mobile device security to parental controls and online banking protection.

O365 with enterprise IT Support

Office 365

PAAC IT have partnered with Microsoft to add Office 365 to our products and services.  Whether your business has made the jump to O365, or are considering migrating to the cloud, our Managed IT support and services can take the burden off your directors or IT team.  A managed partnership will help you get the most out of your Office 365 subscription.

AEB IT support solutions

Endpoint Backup

PAAC IT have on boarded Autotask endpoint backup into our Managed IT support solutions.  With advanced central monitoring tools, we can ensure all of your workstations and servers have reliable, up to date backup sets.  Get protection from Ransomware, crypto lockers and hardware failure.  Endpoint backup is encrypted and easily accessible.  If we’re too late, and you have already suffered a data loss use our computer repair services in Haslemere to investigate if recovery is possible.

Insightfull Workshops

Latest services

Family Owned and Managed

Our Directors

Richard Paterson

Managing Director

I founded PAAC IT in 2009 after working in the computer industry for 3 years. I felt that computer services had lost its personal touch with its customers.

Eddie Paterson

Business Development Director

After many years in the corporate world with PwC Consulting and IBM Global Business Services I joined PAAC-IT in April 2015 as Director, Business Development.